Privacy Policy

Last updated 7/05/2024

Comfort Care Dental respects your privacy and is committed to protecting your personal information. This Privacy Policy explains our practices for handling information collected and used about our website visitors. It applies to information you provide to us through our website, www.comfortcaredentalma.com, and our interactions with you, including when you communicate with us using website functionality, book an appointment, make a payment, register for a patient account, or otherwise engage with our site. This Policy describes the types of personal information we may receive, how we may use and disclose that information, and the rights and options individuals have regarding their data. Use of our site is also subject to our Terms of Use, available here. This Policy does not apply to information collected when we provide services to patients; our Notice of Privacy Practices governs our use and disclosure of personal health information and other patient data

Important Information

While we always strive to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy periodically or to create additional policies to accurately reflect changed circumstances or new legal requirements. Therefore, it is essential that you read this Policy closely to understand how and why we use your personal information.

By providing us with personal information or using our website, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use our website or provide us with your information.By providing us with personal information or using our website, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use our website or provide us with your information.

 

Online Appointments

 Information we Receive:

By using our online scheduling feature you agree to disclose personal information necessary to book an appointment. This “personal information” includes First and Last Name, email, phone number, date of birth, and address. If you do not wish to provide this information via form, then do not use our online appointment scheduling feature.

 

How we use the Information you Provide:

We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:

    • Entering into and managing our business relationship with you and providing services to you.
    • Scheduling appointments, communicating with you, responding to your inquiries, and discussing our services and other related issues.
    • Enhancing and optimizing your experience on our website and ensuring that our content is presented in the most effective manner.
    • Sending you promotional and informational communications, tracking your communication preferences, and using your information for our internal marketing purposes.
    • Addressing customer service issues, including the performance of our services and obtaining customer feedback.
    • Developing, updating, and improving our services, customer service, and customer experience, as well as enhancing our knowledge and insights regarding customers.
    • Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities related to our website or services.
    • Enforcing our agreements with customers, complying with our legal or regulatory obligations, and defending or advancing legal claims.
    • Notifying you about changes to our website, services, or material changes to this Policy.
    • Providing you with surveys or soliciting feedback from you.
    • Performing other functions as described at the time of collection or to which you have otherwise consented.

Protection of Personal Information

We employ appropriate administrative, technical, and physical measures to safeguard your personal information from loss, theft, and unauthorized use, disclosure, or modification. However, please note that no data transmission over the Internet can be guaranteed to be 100% secure. While we work diligently to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Additionally, if you access any service through our website using a username and password, you are solely responsible for keeping your username and password strictly confidential.